Before my company flew too close to the 2008 recession sun and crashed, it employed an employee advocate.
He was one person answering to one hundred and fifty people.
This fellow was the voice of our downtrodden and represented the disenfranchised masses who were always upset about one thing or another.
Dude was a certified counselor and an escapee from management himself so he knew the ins and outs of office politics. This jolly guy was also blessed with a grand sense of humor and had buckets full of empathy for humans in
general and he eventually became our finger on the pulse of the entire
confuzzled company. The 4 U Guy had a mandate to make happy
and he did this by administering anonymous, well thought
out surveys which employees were paid to complete
every 3 months and then representing findings
to senior management as well as following
through with recommendations and
then publishing this activity so
everyone would know how
he was meeting their
expectations. The
4 U Guy did this and much, much more and he did it with Style.
Thank you, friend.
Barry out.
Please feel free to copy and alter this survey any way you see fit.
If you are selling it (not advised) I want 25%. If you give it away free I want 100%.
Okay, here is the survey I mention in the above story:
(we used this in a remote accommodations manufacturing business in Saskatoon, Saskatchewan 2006- 2008 – gross sales 12 million 2008)
morale survey questions word document
Survey Number: _____________ Date: _________________
MODERN INDUSTRIAL STRUCTURES INCORPORATED
(MISI)
SURVEY OF MORALE, STAFF VIEWS & IDEAS
Survey Instructions:
The questions in this survey ask you to indicate how much you agree or disagree with each statement. There is no right or wrong answers. What you think and feel is important. Your answers will be confidential. Results will be presented in a statistical format only.
Circle the number that most accurately reflects your opinion. If you choose not to answer a question or do not have enough information on the subject, please leave it blank.
Definitions: (Please read the following definitions. They will help you in completing the questionnaire.)
Management refers to the President, Business Manager, Personnel people, Office staff, etc.
Department refers to the work unit with which you identify such as components framing, roofing, etc.
Supervisor refers to the person to whom you report within your department.
J = Joke. (we were hoping this would be self evident but …)
A. GENERAL CLIMATEHow much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I have good friends at MISI |
5 |
4 |
3 |
2 |
1 |
2. I feel the pay and benefits at MISI are as good as other companies. |
5 |
4 |
3 |
2 |
1 |
3. MISI is interested in employees and in developing my talent to its full potential. |
5 |
4 |
3 |
2 |
1 |
4. MISI offers good long term work/career opportunities. |
5 |
4 |
3 |
2 |
1 |
5. ‘Moving up the ladder’ at MISI applies only to the roofing crew. J |
5 |
4 |
3 |
2 |
1* |
B. COMMUNICATION(Communication refers to how information flows.) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I receive enough information to do my job. |
5 |
4 |
3 |
2 |
1 |
2. MISI management keeps me informed about matters that affect me. |
5 |
4 |
3 |
2 |
1 |
3. ‘Being kept in the dark’ is the training program for the night crew. J |
5 |
4 |
3 |
2 |
1* |
C. WORKING CONDITIONSHow much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. Overall, the physical working conditions at my location are satisfactory, healthy and safe (e.g. ventilation, temperature, space to work, etc.). |
5 |
4 |
3 |
2 |
1 |
2. Corrective action is taken quickly when unsafe conditions are brought to a supervisor’s attention. |
5 |
4 |
3 |
2 |
1 |
3. I find my job stressful. |
5 |
4 |
3 |
2 |
1 |
4. I have adequate equipment to do my job. |
5 |
4 |
3 |
2 |
1 |
D. COOPERATION AMONG CO-WORKERS(Team work) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. The people in my workgroup or team work well together. |
5 |
4 |
3 |
2 |
1 |
2. My team’s accomplishments receive deserved recognition at MISI. |
5 |
4 |
3 |
2 |
1 |
3. I believe that the quality of my work is important to the overall success of my work unit. |
5 |
4 |
3 |
2 |
1 |
4. I feel comfortable approaching my co-workers for assistance. |
5 |
4 |
3 |
2 |
1 |
5. When someone breaks wind it hurts team spirit and production. J |
5 |
4 |
3 |
2 |
1* |
E. DIVERSITY(Diversity includes all differences among people) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. People from all backgrounds are treated fairly at MISI. |
5 |
4 |
3 |
2 |
1 |
2. Diversity is well represented within MISI. |
5 |
4 |
3 |
2 |
1 |
3. Differences are respected at MISI |
5 |
4 |
3 |
2 |
1 |
F. SUPERVISION(Supervisor is the person who directly supervises you.) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. My supervisor(s) gives me the help and leadership I need to do my job. |
5 |
4 |
3 |
2 |
1 |
2. My supervisor(s) tells about changes that will affect my work. |
5 |
4 |
3 |
2 |
1 |
3. My supervisor(s) welcomes my ideas about work issues. |
5 |
4 |
3 |
2 |
1 |
4. I have a good positive working relationship with my supervisor(s). |
5 |
4 |
3 |
2 |
1 |
5. When my supervisor(s) wears his/her hard hat backwards it affects their thinking. J |
5 |
4 |
3 |
2 |
1 |
G. QUALITY STANDARDS(Quality work is meeting the needs, standards, and expectations of the people who benefit from your work) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I have been made aware of the quality standards expected. |
5 |
4 |
3 |
2 |
1 |
2. My job challenges me to do the best quality work I can for MISI and our customers. |
5 |
4 |
3 |
2 |
1 |
3. My commitment and skills in producing a quality product are valued by MISI. |
5 |
4 |
3 |
2 |
1 |
3. My department gives me the resources needed to produce the quality product they desire. |
5 |
4 |
3 |
2 |
1 |
4. MISI is doing a good job using materials efficiently and keeping waste to a minimum. |
5 |
4 |
3 |
2 |
1 |
5. I’ve become so good at my job that I am a ‘Legend in my own mind’. J |
5 |
4 |
3 |
2 |
1* |
H. PERFORMANCE ASSESSMENT[Performance assessment is continuous communication between a supervisor and employee about (1) the most valuable parts of an employee’s job and why those job duties are important to production; (2) developing job performance standards (how much work should be performed, how fast is should be performed, and how well it should be performed); (3) talking together about the employee’s performance; and (4) planning how to support or improve the employee’s work performance.] How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I always receive clear directions and know what is expected of me in my job. |
5 |
4 |
3 |
2 |
1 |
2. I receive adequate recognition for work well done. |
5 |
4 |
3 |
2 |
1 |
3. I receive written and/or oral performance evaluations once a year or more often. |
5 |
4 |
3 |
2 |
1 |
4. My performance evaluations tell me what is most important in my job. |
5 |
4 |
3 |
2 |
1 |
5. My performance evaluations tell me how to improve in my work. |
5 |
4 |
3 |
2 |
1 |
I. TRAINING AND DEVELOPMENT(Training and development are work-related educational experiences offered by and through MISI to it’s employees to increase their skills and knowledge) How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I am happy with the training opportunities I have to increase my skills and knowledge. |
5 |
4 |
3 |
2 |
1 |
2. I have received sufficient training to do my job well. |
5 |
4 |
3 |
2 |
1 |
3. My job makes good use of my skills and abilities. |
5 |
4 |
3 |
2 |
1 |
J. MISI’s CORPORATE CULTURE, VALUES, VISION, MISSION, AND BUSINESS PRINCIPLES(Vision is an ideal description on how an organization will operate in the future. Values and business principles are the things that influence what and how things get done. )How much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. MISI believes in the value of their workers ideas in making it a successful company. |
5 |
4 |
3 |
2 |
1 |
2. I believe the MISI management cares about staff and their well-being. |
5 |
4 |
3 |
2 |
1 |
3. I understand what MISI corporate culture is all about. |
5 |
4 |
3 |
2 |
1 |
4. MISI prefers to develop its own people and promote from within the company. |
5 |
4 |
3 |
2 |
1 |
K. SURVEY RESULTSHow much do you agree or disagree with the following? |
Strongly Agree |
Somewhat Agree |
Neutral Opinion |
Somewhat Disagree |
Strongly Disagree |
1. I believe my answers on this survey will have a positive impact towards change at MISI. |
5 |
4 |
3 |
2 |
1 |
Demographic information (*Optional)
Gender: | Male Female |
Ethnic/racial background: | White Latino/Chicano Native American / Aboriginal African-American/Black Asian Other |
Highest level of education completed: | Less than high school diploma AA/Technical Certificate Graduate HS diploma/GED? Bachelor’s Post Graduate |
How long I have worked at MISI: | Less than 1 month 1 to 2 months 2 to 3 months 3 to 4 months4 months to 1 year More than one year |
Age: | Less than 25 years old 25 to 34 years old 35 to 44 years old45 to 54 years old 55 years old or older |
Comments and Suggestions: (**Optional – but highly valued)
What would you like to see at MISI?
We’d like to know, so we can work to make MISI the best place in the free world to work.
Please let me/us know so we can start doing as much as we can.
Programs or Incentives?
E.g.: One employer gave employees that didn’t take any sick days in the year a day off with pay as a reward.
Education, training and Skill development opportunities?
Assistance programs?
What can you think of?
Thank you for completing this survey!
Please return your completed survey in the envelope provided where applicable
_____________________________________________
Separate sheet – REMOVED – FOR 4U GUY ONLY.
4U Guy Information
CONFIDENTIAL – for 4U Guy file only unless written permission received from employee:
The following personal information is to be used only by the 4U Guy, for confidential follow up or clarification of survey information, etc…. This way anyone could look at the surveys without compromising confidentiality as the survey will only have survey number and date on it.
Survey Number: _____________
Employee Number: _____________
Date: ___________________
Employee Name: __________________________________
Employee Department: _________________________________
Shift: Day _______ Night _________
Employee Phone Number(s): _____________
*E-mail: * (Optional/ nice to have):
*Address: * (Optional/ nice to have):
Our Guy’s name was Blair and he was awesome!
He worked on payroll and benefit package issues as well as confidentially handling personal challenges our employees might be facing.
A broken marriage might need a motel room or separate living accommodations. A death in the family might need financial assistance. A crashed or broken vehicle might need help arranging transportation.
Whatever it was, Blair was there with full company support to make things right.
How do you think it made our 150 employees feel to have someone like The 4 U Guy watching their back?
Of course, The 4 U Guy was fired a month after I was.
The senior management “team” didn’t like the amount of power that was accruing to the 4 U Guy position.
But Blair had great humility and accepted both his power and his fate with dignity.
Fucking senior managers. Unfortunately, most are a god damn joke!
Blair came to our company as a janitor but after I read his resume and experience, I knew we had to invent a job more suited to his talents.
Still, he swung a mop for the first 6 months as he and I developed his new role.
His time in janitorial gave him a pile of insights into what our company was all about. Who the trouble makers where, who our unappreciated where and within a short time he was well acquainted with the nasty underbelly of the beast he was about to tame.
If I hadn’t been terminated my plan was to invent a Morale Officer position and this person would work with our 4 U Guy to make happy daze our standard operating procedure.
This morale officer’s effectiveness would show up in our quarterly confidential surveys because people let it all hang out when given the chance.
Some people might suggest that these damn surveys can be so loaded with positive questions that they could actually begin to program the survey takers if taken regularly.
NO, I say. Could they be right?!
Well, maybe. A little.
Of course there could be a 4 U Girl.
4 U Pets. 4 U Plants. 4 U Stair Chairs. You get the idea.
It took the human resources department quite a few hours to come up with this survey as I could find nothing like it on the internet.
You’re welcome.
Blair Popplestone was our 4 U Guy’s name.
What a fantabulous human being this guy is!
I always have a hat off for you pal!
Hi there, You’ve done a great job. I’ll certainly digg it and personally suggest to my friends. I am sure they’ll be benefited from this site.
Hey I’m just cleaning up in here. I didn’t paint this art er nothing.
Still, thanks.